Wednesday, March 15, 2006

summer halo halo

Hay, late ako ng twenty minutes sa work ngayon.unfortunately,stupid me,i forgot to turn on the alarm clock of my cellphone bago ako matulog.Pagmulat ng mata ko at pagtingin ko sa wall clock,alas dose na...laking pasalamat ko dahil advance siya ng kinse minutos.pero teka muna,alas dose ang shift ko!
ang mga sumunod na pangyayari ay mistulang pinagsamang amazing race at extra challenge.Pagbangon ko,diretso sa banyo, buhos agad.'yung dating dalawang sabunan ay isang sabunan na lang o kalahating sabunan (kung meron ganun).kaunting shampoo, buhos ng maraming tubig.Pagkatapos ay nagtoothbrush,kinuha yung unang pantalon at t-shirt na nahugot ko sa aparador.wala nang pakialam kung lukot ba ito o hindi.nagbihis,nagayos at nagsuklay pagkatapos ay tumakbo palabas ng bahay...run kung run itu.kung pwede nga lang lumipad eh gagawin ko makarating lang sa office.At labag man sa kalooban ko eh kelangan ko na magtaxi dahil patay na naman ang ako sa TC ko pag nalaman na thirty minutes akong late.habang nasa taxi ay napaisip ako, nakalimutan ko yata maglagay ng deodorant.ahehehe.sobrang ayoko ng ganitong buhay...
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"sampung buwan na akong hindi natutulog kasi naman ang ingay ng aming kapitbahay pag gabi disco house at videoke kaya sorry na lang kung wala ako sa sarili mahal kita pero miss na miss ko na ang aking kama ..." - kama Supra by Eraserheads
Ang hirap matulog pa ngaun. i seriously have bad sleeping disorder.Ang average no. of hours na nakatulog ako is 5-6 hours lang.The reason for this is una,mainit sa apartment,pangalawa sobrang hilig manood ng TV ng isa kong housemate.Mula TV patrol hanggang PBB yata pinapanood nun ,isama mo pa ang Etheria at jewel in the Palace.dahil maingay siyempre mahirap matulog.Pangatlo, hindi ako kagad nakakatulog, kelangan ko pa magbasa at makinig ng music para lang makatulog.At kapag nagkakuwentuhan pa ng mga kasama ko sa bahay, ayan na mahihirapan na ko matulog.sa isang katulad ko na nagtatrabaho sa call center,sobrang napakahalaga ng tulog.namimiss ko na rin matulog sa gabi...
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Post ko lang ito.This was just forwarded to me by my team captain.Misconception about people working in call center.
Call Center episode from ABS-CBN's "The Correspondents" --UNF AIR!
Call center "Mataas na sweldo, magaan na trabaho, no age limit at hindi rin kailangang college graduate. Ang tanging requirement, ganda ng boses at galing sa pagsasalita. 'Ika nga ng iba, "in" ka kapag nasa call center ka. Pero paano kung ang kapalit ng magadnang sweldo at iba't ibang benepisyo, ay ang kanilang kalusugan at kaligtasan? "

That is the article at abs-cbsnews.com about their feature in The Correspondents about call centers and their employees.
Sad to say, Gigi Grande and the producers who conceptualized the said episode was not able to capture the truth behind call centers and their employees.
magaan na trabaho -- this is a misconception that a lot of people have about call centers. this is work, serious work and not playtime. as call center agents we are the frontliners of some of the biggest companies around the world. we handle their first line of defense for their businnes, Customer Service. we Filipinos who work in call centers represent these companies to their consumers and we filipinos can spell the success or downfall of these business just on how we deal with their consumers 24/7 and that is not an easy task. the reason why call centers thrive in the philippines is because filipinos have good customer service skills. we are professional workers and we give everything a 100%. i salute all the call center employees who make this feat possible. it means jobs and job security to the filipinos who wanted to work in their own country.
no age limit -- because call centers are equal opportunity employers. they do not set limitations to people's ability to work. it is only here in the philippines where we put an age limit to applications. it really does not matter what age the applicant is as long as they can still deliver quality performance. it is called diversity. hindi rin kailangang college graduate - for cheap call centers maybe, not for the big ones. we encourage our applicants to finish college first before applying. they may also be assisted through schedule requests if they want to continue studying while still employed.
Ang tanging requirement, ganda ng boses at galing sa pagsasalita -- for radio stations yes. not for call center. we are not DJs. we also require high IQ and intelligence in call centers. For example, Wil Ison, the 24 yo manager who was featured in The Correpondents. You did not even applaude him for reaching that position in such a young age. if he was employed in a bank, he will only become a manager if he kissed enough bossess ass or because he is already 50 years old. People like Wil were promoted because they are good employees. Most of the call centers have internal application processes that enables the employees to apply for higher position highliting their performance and capabilities and not who their friends are and whose ass they just wiped.
'Ika nga ng iba, "in" ka kapag nasa call center ka. - this is not a fad. we are working, we pay our taxes, we are productive citizens of this country. we chose to stay and earn here in our own country rather than go abroad and contribute to the brain drain. we earn a lot beacuse we work hard. we are thankful for the good education we were provided by our parents that gave us the competencies we have now. we are working for multinational companies and we get promoted. most of us 21-30 years old and we are managers, supervisors and senior managers.
we may not be doctors or lawyers but at least we are not corrupt. we are productive and we make sure that our families and our future families will not be included with the uneducated, paid rallyists in EDSA, who do not even understand why they are there. we are not a burden to the government, they should even be thankful because it is our tax, the middle class tax, that makes it possible for the Philippines to stay alive.
instead of potraying us as obese, smoking insomiacs....why not thank us? applaude our achievements, be proud that we are very good with what we do that's why investors come in to the philippines. ask the government to provide security to the employees who have different schedules from the normal 9-5 workers? ask them to take care of us and in return we will work harder, show the companies that it is worth investing in the Philippines, we will continue to pay our taxes and slowly but surely help our country progress.
by Menice Yap Call Center Supervisor Pasig City
In my humble opinion, medyo hindi nga naging fair 'yung show sa paglalahad ng buhay naming mga nagtatrabaho sa call center.Marami naman talaga ang minamaliit ang trabaho namin pero sa totoo wala na kong pakialam sa iniisip nila.Una, maswerte ako dahil hindi ako kabilang sa unemployed pouplation ng bansang ito, pangalawa marangal ang trabahong ginagawa namin at pangatlo hindi lahat nabibigyan ng pagkakataon na magtrabaho sa call center.Marami pa rin college graduate ang hirap makapasok sa industriyang ito.At hindi lang galing sa pagsasalita ng Ingles ang kailangan mo, katulad ng ibang trabaho,kailangan mo rin dito ng disiplina, tiyaga at talino.


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